IT Service Manager

Grade:

8

Salary:

£30,984 - £32,798

Term:

Full-time

Type:

Support

Hours:

36.25

Permanent

Required: ASAP

Watergrove Trust is growing and has a passion for providing more to the communities we work in. IT is a key function and we support our partners through innovation. We endeavour to coach our users and challenge them to try new technologies and look to improve working routines through the use of IT. 

We are looking to recruit an IT Service Manager, to cover all schools within the Watergrove Trust (primarily based out of one site, with the potential to provide cover at all schools), working as part of a progressive and forward thinking team working across our primary and secondary academy settings. Delivering the effective operation, maintenance and repair of all our IT hardware and computer related resources throughout the schools and ensuring the integrity of our infrastructure.

The Trust is working towards a blended learning environment of education within the classroom and remotely using Google Workspace and other cloud based technologies. So your experience with cloud based technologies is essential. We will support your career development in line with your aspirations as well as those of the Trust through internal and external training opportunities. 

Highly adaptive, knowledgeable, technical problem solver with experience of managing a helpdesk, you will be used to working in an environment which delivers outstanding customer service. You will need to demonstrate strong knowledge of server management, network device configuration and supporting users within cloud based environments. Troubleshooting and being able to resolve a spectrum of hardware and software issues will be second nature to you. The role includes the line management and development of direct reports to ensure that they are performing and delivering an efficient service to support the teachers and students and the development of the Trust.

A degree of flexibility will be required and a willingness to work unsociable hours/ weekends on occasion if called upon.

We will offer you:

This post will be required to work across any of the schools within the Watergrove Trust, however will be predominantly based at one school. 

To apply for this position please download the application form and supporting documentation and send completed applications by 9am 26 August 2022 to the HR team at: hr@watergrovetrust.co.uk

Shortlisting will take place soon after with interviews planned 31 August 2022

‘At Watergrove Trust we believe that every child has great potential and we want to work together, as a team, to ensure that every child has the opportunity to fulfil that potential. If you share this belief and would like to play a key role in enhancing the lives of our students, then we want to hear from you.

Watergrove Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Appointment to this post is subject to pre-employment clearances including enhanced Disclosure & Barring and Childcare Disqualification Check.

The Watergrove Trust values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. 

Thank you in advance for your application. Please note we will only contact shortlisted candidates. If you haven’t heard from us by the interview date please assume you have been unsuccessful on this occasion.

 

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